It’s with a healthy mix of joy and sadness that we announce the departure of TCC’s Senior Operations Manager, Jaclyn Gault, after more than four years at the organization.
Jaclyn’s impact will be felt for years to come — she has lived and breathed TCC’s strategic goal of operational excellence, adding structure, organization and processes that would make any nonprofit director envious. From streamlining our systems; to creating an equitable hiring process; to leading on the development of TCC’s racial equity action plan; to planning fun and engaging events; to ensuring every staff member was equipped with the technology and tools they needed to pursue more and better transportation choices for people across WA … there is almost nothing in this organization that hasn’t improved due to Jaclyn’s dedication and thoughtful work.
A person of many passions and talents, Jaclyn also found creative and inspiring ways to meld her artistic skills with our transportation work. Highlights included sewing her own commuter backpack and creating beautiful custom transit stamps that we sold through TCC’s staff “store” (which was also inspired, developed, and made possible by Jaclyn!).
But beyond the traditional metrics of “getting things done,” Jaclyn’s commitment to thoughtful processes and building a compassionate, caring work culture is now woven into the fabric of TCC. Jaclyn has been a fierce internal advocate for building an accountable and values-driven workplace, and for that we have all benefited and are deeply grateful.
We are thrilled that Jaclyn is staying within the transit world, working on equitable community engagement for Sound Transit’s Everett Link extension starting in December. Congratulations and thank you Jaclyn!
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